Poly Voyager 5200 UC USB-A Bluetooth Headset

[mypolyset]

These headsets are deplorable! The poly site will NOT accept your serial #  nor email/password! I have purchased 4 of these units and every one screws up!  It is impossible to receive any assistance from them, accept a run-around! Or, they refuse to assist you because you purchased it from eBay or Amazon etc. I will NEVER buy another one of these headsets ever again and I state! BUYER BEWARE! These headsets only last about a week to a month (if luck). I paid over $125.00 for each set and they ALL failed within a short time. I will NEVER recommend this product to anyone and will post this on my forum and Amazon/eBay. This is a very poor company that sell garbage! and will not support you at all.  I requested a replacement for each one I bought, Nothing was ever done because I purchased it on eBay/Amazon etc. Therefore, BUYER BEWARE! Your better off finding a different company for sure! Very disappointed in this company with very poor products!  

[M_Salman]

Hi @mypolyset Welcome to Poly HP Support Community.  

I’m truly sorry to hear about the difficulties you’ve encountered with your headset. I completely understand how disappointing it must be to invest in a product and not have it function properly. Your experience matters to us, and I want to ensure we resolve this issue as smoothly and quickly as possible. Could you kindly provide more details about the specific problems you’ve been facing with the headset? This will help me find the most effective solution and assist you in the best way possible. I’m here to help and ensure we get this sorted for you.

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,

Salman