Screen flickering in hp 15s laptop

[Rupamm2001]

Screen is flickering, when I am join any meeting software(like Microsoft Team, Zoom, Meet)

[Max3Aj]

@Rupamm2001, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear about the screen flickering issue with your HP 15.6 inch Laptop PC 15-d5000. This can be quite frustrating, especially during important meetings. Here are some steps you can try to resolve the issue:

Update Display and Audio Drivers:

• Display Drivers: Open Device Manager (Press Win + X and select Device Manager). Expand Display adapters, right-click your graphics driver (Intel/AMD/NVIDIA), and select Update driver. Choose Search automatically for drivers. If the issue persists, try uninstalling the driver and restarting your laptop.
• Audio Drivers: In Device Manager, expand Audio inputs and outputs. Right-click on your microphone and select Update driver. Repeat this for Sound, video, and game controllers.

Check for Windows Updates:

• Go to Settings > Windows Update and check for updates. Install any pending updates, especially those related to drivers and system stability.

Disable Hardware Acceleration:

• In Google Chrome: Open Chrome, click the three dots menu, go to Settings > System, and turn off Use hardware acceleration when available. Restart Chrome.
• For Microsoft Edge and other apps, disable hardware acceleration in their respective settings.

Adjust Graphics Settings:

• Go to Settings > System > Display > Graphics settings. Under Choose an app to set preference, add your meeting software (e.g., Microsoft Teams, Zoom, Google Meet) and set them to Power Saving mode.

Run Hardware Diagnostics:

• HP laptops have built-in hardware diagnostics. Shut down your laptop, turn it on, and immediately press F2 repeatedly until the HP Hardware Diagnostics menu appears. Run the diagnostics to check for any hardware issues. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support