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Victus by HP 16.1 inch Gaming Laptop PC 16-s1000 (90P69AV)

Hello community I really hope you could help me specify me what factors that would void my VIctus 16 warranty?

 

and if I want to add an extra NVME storage, does opening the back of the laptop gets the warranty voided?

 

 

Thank you

1 REPLY 1
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Hi:

 

This is a peer-to-peer forum. 

 

We do not work for or represent HP, so we are unable to reply on HP's behalf regarding the warranty terms and conditions.

 

I recommend you contact HP customer service and seek an official answer from HP.

 

Contact HP | HP® Saudi Arabia

 

Chapter 5 of the service manual indicates that installing SSD's or memory is a customer-authorized procedure, so off the record, I would assume that you will not void the warranty unless you break something in the process of doing the upgrades.

 

Maintenance and Service Guide Victus by HP 16.1 inch Gaming Laptop PCModel numbers: 16-s0xxx

 

However, if your notebook ever needs warranty work, you must return the notebook to its original factory hardware configuration before sending it in for repairs under the warranty.

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