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HP Recommended

Dear HP Support Team,

I recently purchased an HP Pavilion Laptop (Model: 16-af0015TU, Product Number: A00V8PA) on October 4, 2025. However, when I checked the warranty status on your product warranty portal, it shows an expired date of May 09, 2025, which seems incorrect.

Since the product was purchased in October 2025, the warranty should be valid until October 2026 as per standard coverage. I kindly request you to update or correct the warranty status in your records.

Please find the necessary details below:

Product Name: HP Pavilion Laptop 16-af0015TU

Product Number: A00V8PA

Purchase Date: October 4, 2025

Purchase Source: Flipkart 

 

I would appreciate your assistance in resolving this issue at the earliest.

Thank you for your support.

Warm regards, 

 

1 REPLY 1
HP Recommended

Hi:

 

This forum is a peer to peer forum.

 

We do not work for or represent HP.

 

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

 

So the longer the time elapses from assembly date to the purchase date, the less time remains on the warranty.

 

Please contact HP customer service beginning at the link below and submit a support request to have the warranty start and end dates adjusted to the date you purchased the notebook.

 

Official HP® Support

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.