When I go into camera it is saying No cameras are attached. I do have one I tried updating drivers

[CiaraDavis]

HP laptop windows 11 the camera was working but now it says camera not attached I tried updating drivers but this is not working it saying on the device manager under cameras that they are not connected to the device. 

[Deep_World]

Hi @CiaraDavis,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

• The exact HP laptop model 
• Whether the camera stopped working after a Windows update or any recent changes.
• If you see any error codes or warnings in Device Manager under Cameras or Imaging devices.

In the meantime, here are some troubleshooting steps you can try:

 Check Camera Settings

• Go to Settings > Privacy & security > Camera.
• Ensure camera access is enabled for apps.

 Reinstall Camera Driver

• In Device Manager, right-click the camera device (if listed) and select Uninstall device.
• Restart your laptop  Windows should automatically reinstall the driver.

 Use HP Support Assistant

• Open HP Support Assistant (pre-installed on HP laptops).
• Run a hardware check to see if the camera is detected.

 BIOS & Hardware Check

• Since you mentioned BIOS is up to date, please also check if the camera is disabled in BIOS settings.
• If the camera is not detected at all, it may be a loose hardware connection.

 Test with Another App

• Try using the Camera app in Windows or a video call app (like Teams/Zoom) to confirm if the issue is system-wide.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[CiaraDavis]

Thank you Deep_World.  I have tried all of the options you have given below.  I dont have a driver for camera now as I followed the instructions and when I go into HP assitant it is telling me all my drivers are up to date.

when I go into BIOS settings I dont have an integrated webcam on it either. But the laptop does have a webcam and it did work in the beginning before updates.

My laptop is 

HP laptop 15-fc0020na

SN 5CD333FJRT

Any other suggestions or solutions

Thanks

Ciara

[Deep_World]

Hi @CiaraDavis,

Thanks for your response. If the camera is not detected in Device Manager or diagnostics, this could indicate a driver corruption or, in rare cases, a hardware concern.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World