bluetooth icon isnt shown and i cant download bluetooth and i tried everything but nothing is workin

[mariammariom]

hello hp community please fix my problem i dont have bluetooth and itsnot showing and i tried everything to install bluetooth but nothing is helpful i folloowed everystep but nothing works and i tried to install bluetooth from bluetooth website but the installition fails every single time please tell me how do i fix that and thanks

[Max3Aj]

Hi @mariammariom, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're having trouble with your Bluetooth on your PC. Let's try a few steps to resolve this issue:

Check Bluetooth Settings:

• Go to Settings > Devices > Bluetooth & other devices.
• Ensure Bluetooth is turned on. If you don't see the option, it might be a driver issue.

Run the Bluetooth Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Bluetooth and run the troubleshooter.

Update Bluetooth Drivers:

• Open Device Manager (right-click the Start button and select it).
• Find Bluetooth, right-click your Bluetooth device, and select Update driver.
• Choose Search automatically for updated driver software.

Reinstall Bluetooth Drivers:

• In Device Manager, right-click your Bluetooth device and select Uninstall device.
• Restart your computer. Windows should automatically reinstall the driver.

Download Drivers from HP:

• Visit the HP Support website and enter your laptop model to find the correct Bluetooth driver. 
• Download and install the driver.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update.
• Check for updates and install any available updates.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support