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‎02-24-2025 09:07 AM

HP Recommended
Product: hp 24-df1000i
Operating System: Microsoft Windows 11

my hp 24-df1000i can't find hard drive when i install windows 11

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1 REPLY 1

‎02-24-2025 10:12 AM

HP Recommended

@swing662,

 

Since your model comes with an Intel i3 11th gen processor, you need to feed Intel RST storage controller drivers to the Windows installer to detect the storage drive.

 

Please follow the instructions in the thread below for the IRST driver installation.

Solved: Missing Software/Drivers From HP For Windows 11 - HP Support Community - 9308892

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