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HP Recommended
HP Pavilion x360 14 Convertible PC 14-dy0000 (23S38AV)

WhatsApp Image 2025-02-12 at 09.15.29_f435a771.jpg

1 REPLY 1
HP Recommended

@screeen,

 

Welcome to our HP Community forum!

 

Your HP Pavilion x360 14-dy0000 has a broken screen, here are your options for repair in India:

 

1. HP Authorized Service Center (Recommended):

 

Since your laptop has a touchscreen display, replacing it can be complex. HP’s official service centers ensure genuine parts and proper calibration.

 

2. Check Your Warranty & HP Care Pack:

 

  • If your laptop is under warranty or an HP Care Pack, accidental damage coverage may apply.
  • Verify your warranty status: HP Warranty Check

 

3. Third-Party Screen Replacement (Proceed with Caution):

 

HP no longer sells this replacement screen with p/n: M45013-001 "LCD PANEL KIT 14 FHD AG UWVA TS" through HP PartSurfer, but you may find compatible displays from third-party sellers, such as:

⚠ Important Notes:

  • Ensure the exact screen model matches your original display for proper fit and touch functionality.
  • Third-party screens may not match HP’s quality standards (brightness, touch response, and durability may vary).

 

4. DIY Screen Replacement (No HP Service Guide Available):

 

HP does not publicly provide a Maintenance & Service Guide for this model, but you can explore:

 

 

If you confirm how you'd like to proceed, I may be able to guide you further! 😊

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.