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Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V9A1AV)
Microsoft Windows 11

the upper left part of my space bar isnt respndong at pressing it seems dull

this the the exactpart i use for gaming and writing.

Is there a way to fix it like removing and placing it again?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @PRIMUS626,

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your keyboard!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

HP does not officially recommend removing keycaps, as it can damage the scissor mechanism and void your warranty. If you're out of warranty or willing to take the risk, you can try these steps.

1. Try Cleaning Without Removing the Key:

Turn off the laptop and unplug it.

Use compressed air to blow out dust or debris under the key.

Gently press the space bar on different areas to see if it improves.

2. Remove and Reseat the Space Bar (Carefully!):

Tools Needed: A plastic pry tool or a flat-head screwdriver.

Turn off the laptop and disconnect all power sources.

Gently pry up the space bar:

Insert the pry tool under the top-left side.

Slowly lift it while applying gentle pressure.

Do not force it to avoid breaking the clips.

Check for Dust or Debris:

If there's dust, use a cotton swab with isopropyl alcohol to clean it.

Check if the scissor switch underneath is intact.

Reseat the Keycap:

Align the space bar with the clips and press it down firmly but gently.

You should hear a click when it locks back in place.

3. If It Still Doesn’t Work:

Test the key using HP’s built-in keyboard diagnostic:

Go to HP PC Hardware Diagnostics > Component Tests > Keyboard Test.

If it still doesn’t respond, it might be a mechanical issue with the switch. You may need to replace the key mechanism or the entire keyboard.

Let me know if you need more guidance! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @PRIMUS626,

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your keyboard!  

We're thrilled to have the opportunity to assist you and provide a solution.

 

HP does not officially recommend removing keycaps, as it can damage the scissor mechanism and void your warranty. If you're out of warranty or willing to take the risk, you can try these steps.

1. Try Cleaning Without Removing the Key:

Turn off the laptop and unplug it.

Use compressed air to blow out dust or debris under the key.

Gently press the space bar on different areas to see if it improves.

2. Remove and Reseat the Space Bar (Carefully!):

Tools Needed: A plastic pry tool or a flat-head screwdriver.

Turn off the laptop and disconnect all power sources.

Gently pry up the space bar:

Insert the pry tool under the top-left side.

Slowly lift it while applying gentle pressure.

Do not force it to avoid breaking the clips.

Check for Dust or Debris:

If there's dust, use a cotton swab with isopropyl alcohol to clean it.

Check if the scissor switch underneath is intact.

Reseat the Keycap:

Align the space bar with the clips and press it down firmly but gently.

You should hear a click when it locks back in place.

3. If It Still Doesn’t Work:

Test the key using HP’s built-in keyboard diagnostic:

Go to HP PC Hardware Diagnostics > Component Tests > Keyboard Test.

If it still doesn’t respond, it might be a mechanical issue with the switch. You may need to replace the key mechanism or the entire keyboard.

Let me know if you need more guidance! 😊

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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