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HP Recommended
notebook touchsmart envy 178ca laptop
Microsoft Windows 10 (64-bit)

plz my recovery issues

 

1 REPLY 1
HP Recommended

If this is your model notebook:

 

HP ENVY 17-n178ca Notebook PC (Touch) Product Specifications | HP® Support

 

Then you need this driver for the pci simple communications controller driver:

 

Intel Management Engine Driver 

 

https://ftp.hp.com/pub/softpaq/sp143001-143500/sp143121.exe

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