printer wont print

[MikeRollando]

HP Office pro 8720

[Max3Aj]

@MikeRollando, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP OfficeJet Pro 8720 printer isn't printing, here are some troubleshooting steps you can try:

Check Ink Levels:

• Make sure none of the cartridges are empty or dried out.
• Replace any low or empty cartridges.

Run a Printhead Cleaning:

• On the printer's touchscreen, go to Setup > Printer Maintenance > Clean Printhead.
• You may need to run this more than once.

Check for Paper Jams:

• Open all access doors and remove any jammed paper.

Restart the Printer:

• Turn off the printer, unplug it for 60 seconds, then plug it back in and turn it on.

Update or Reinstall Drivers:

• Visit the HP Support page to download the latest drivers.
• If you're on a Mac, uninstall the printer from System Preferences > Printers & Scanners, then reinstall it using HP Easy Start.

Check Network Connection:

• If you're printing wirelessly, ensure the printer is connected to the correct Wi-Fi network.
• Try printing a Network Configuration Page from the printer's settings to verify connectivity.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support