top right hinge broke away from screen suddenly

[anddo]

The top hinge has broken away from the screen of my laptop suddenly. I noticed on the community chat pages this is a more than frequent issue.  I am just out of warrantee which is also seeming to be common.  What is being done about this issue which should perhaps be a recall?  Interestingly, my son, who had bought the same model at around the same time has the same problem when I went to ask him about this!  What should I do?  I feel as though I could repair my own if you will not assist, but since it is a widespread issue, I feel that my and my son's should be repaired at your cost and not my own.

[Max3Aj]

@anddo, Welcome to the HP Support Community 

  

I understand you are facing an issue with your broken hinge issue. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support