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‎03-18-2025 01:02 AM - last edited on ‎03-18-2025 02:22 PM by Moderator

HP Recommended

Sr No. (Edited)

LCD Back cover Screw Holder damaged

1 REPLY 1

‎03-23-2025 09:09 AM

HP Recommended

@Mathew66, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Pavilion Laptop 15-eg3018TU! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand how frustrating it can be to deal with a damaged screw holder on your HP Pavilion 15-eg3018TU’s LCD back cover. I’d be happy to help!

To get this resolved, could you clarify a couple of things?

 

  1. Are you looking for the part number to replace the back cover yourself, or would you prefer assistance with HP service options?
  2. Is the damage affecting the stability of the display, or is it mostly cosmetic?
  3. Have any other parts around the hinge or display been impacted?

Let me know how you’d like to proceed, and I’ll guide you through the best solution.

Looking forward to your response!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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