• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎02-16-2025 03:31 PM

HP Recommended

After  downloading a driver for driver update and i didn't know it cost so i cancel them i guess they took my driver update off  because now i cant use my media player i keep getting message said may have been removed or deleted . So i uninstalled this Outbye  from Control panel now i cant look at my SD card ? I have a wins 10 all in one  HP

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-16-2025 04:01 PM

HP Recommended

@Melissa1953 

 

You do NOT have to pay to update drivers. What is your machine ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
2 REPLIES 2

‎02-16-2025 04:01 PM

HP Recommended

@Melissa1953 

 

You do NOT have to pay to update drivers. What is your machine ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎02-17-2025 09:34 AM

HP Recommended

My PC is all in one . wins10    .I think i downloaded a outbyt and i didn't know i had to pay so i told them no and uninstalled them from Control panel and i guess they took my Media  player away and when i try to get on it with my SD card it saids it has been deleted or removed i think they did it !!

Thank you, 

Melissa Phillips

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.