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‎10-30-2025 12:05 PM

HP Recommended

Please can someone help me? I m told that my warranty has expired but I only brought my laptop 2 weeks ago! I cannot dispute the warranty as the link is not there,  I cannot get in touch with a person at HP unless I buy tech support. I have tried virtual chat but it just keeps sending me to dispute warranty. I have been going round in circles for 2 hours trying to sort this. Already suffering from severe stress and depression and being so busy I do not have time to eat or sleep sometimes I do not need this. Please can anyone tell me what to do.  Thank you in advance.

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‎10-30-2025 12:18 PM

HP Recommended

Hello @TerriButtons ,

 

Welcome to the HP community.

 

As a new guest to our community, I would advise the community search functionality as it bears answers for most questions.

 

A quick search for the term "warranty" finds, as an example, this >Brand new desktop already out of warranty?<

 

One of our friendly volunteers explains exactly why this is happening and also shows how the warranty, if entitled, can be corrected using the Warranty Dispute page.

 

Most of us are just volunteers here.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎10-30-2025 12:36 PM

HP Recommended

Thank you, I have tried all of this. Some links have expired, other take me to an error page. 

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