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‎01-31-2026 12:36 AM

HP Recommended

i have purchased a laptop through AMAZON.  when i checked registration, it shows warranty  period starts on september 24, 2025 and remaining perid 7 months 23 days.

invoice received from AMAZON says 1 year warrant. is it cheating? why it is showing 7 months?

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1 REPLY 1

‎01-31-2026 03:34 AM

HP Recommended

Hello @CE1953 ,

 

Welcome to the HP community.

 

As a new guest to our community, I would advise the community search functionality, as it bears answers for most questions.

 

A quick search for the term "warranty" finds, as an example, this >Brand new desktop already out of warranty?<

 

One of our friendly volunteers explains exactly why this is happening

 

You can dispute your warranty with proof of purchase here:

 

https://support.hp.com/us-en/document/ish_2534210-1364541-16 

 

If there is no Warranty Dispute Page for your region, you may need to reach out directly to HP support to correct this.

 

Most of us are just volunteers here. This is just a Peer-to-Peer community forum only, and not HP Support

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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