• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (64-bit)

USB\VID_0A5C&PID_218C&REV_0319

1 REPLY 1
HP Recommended

That version of the Broadcom Bluetooth is not supported for W10, so there is no W10 driver for it.

 

There's only a W7 driver and I doubt it will work on W10, or W10 would have installed a driver automatically.

 

Broadcom Bluetooth Software

 

6.5 Rev.M

 

https://ftp.hp.com/pub/softpaq/sp61501-62000/sp61617.exe 

 

The driver does have support for the hardware ID you posted as indicated by this partial copy and paste of the driver setup information file:

 

%Brcm2070USB.DeviceDesc% =BCBTUsbDriverInstallXP, USB\VID_0A5C&Pid_218C ; 2070B1 Gen3 3V02

 

Try manually installing the driver if the auto install method doesn't work.

 

If the above driver doesn't work and you need Bluetooth, you will have to buy a USB Bluetooth adapter.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.