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HP 18-5001la All-in-One Desktop PC (ENERGY STAR)
Microsoft Windows 11

Please help me, I just installed windows 11x64 bits but video driver not working, pls tell me which driver best for my

1 REPLY 1
HP Recommended

Your PC does not meet MIcrosoft's minimum W11 hardware requirements to run W11.

 

Did you try the latest W10 driver from the AMD website?

 

Select the driver listed under the W10 64 bit driver section:

 

E1-2500 with Radeon™ HD 8240 Drivers

 

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