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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-02-2020 02:56 PM

HP Recommended

After factory reset on my HP 10 tablet all software is gone. What can I do?

1 REPLY 1

‎03-05-2020 03:31 AM

HP Recommended

Hi @lynnette23

 

Welcome to the HP Support Community. I'd be happy to assist you with the tablet query. 

 

Resetting your tablet restores the original factory settings, removing all stored Google Accounts and erasing all stored data. All locally saved files, apps, and saved networks are deleted. 

 

You need to setup the table and install the apps from  the Play Store.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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