04-20-2017 05:58 AM
After I used the turbo cleaner to clean my display completely changed the colors are faint except black background and some greens
04-21-2017 08:56 AM
Welcome to HP Support Forums. I came across your post and would like to help.
I understand that you have an HP 7 Tablet and post using the turbo cleaner to clean the display, the display completely changed and the colors are faint except the black background.
I would like to know the following information to assist you better:
- Are you using the HP Stream 7 Tablet or is it some other HP 7 Tablets series? This link will help you to find the model no: http://hp.care/2bygf7l
- Are you referring to the Turbo Cleaner - Boost, Clean app?
Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Please restart the tablet and check if it brings back the display to normal.
- If the issue persists then you may perform a Windows Refresh or a Windows Reset. (Refer to page# 32 of the user guide)
I hope this information helps. Keep me posted. Cheers!
I am an HP Employee
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