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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-14-2019 10:59 AM

HP Recommended

Can not print word dokument from my phone using wifi direct

3 REPLIES 3

‎10-16-2019 02:06 PM

HP Recommended

@MaxGuldmann

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name. Are you using the HP Smart App on your phone to print? If yes, uninstall and reinstall the app and then try printing.

 

Also, does this only happen while printing Word documents?

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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‎10-17-2019 09:21 AM

HP Recommended

Hej

I still can't print word documents. I have un-and installed the smart app

 

Kindly

Gitte

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‎10-17-2019 02:20 PM

HP Recommended

Do let us know the Printer name to help you further.

 

Thanks 🙂


I am an HP Employee

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