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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-09-2017 04:14 AM

HP Recommended
Product: Beats Audio

I have HP beats audio tablet and the charging port isnt working, where can I get this fixed and the appoxmate price.

1 REPLY 1

‎10-10-2017 11:40 AM

HP Recommended

Hi! @AmandaMac, Thanks for stopping by the HP Support Forums!

 

I understand you have charging issues with your tablet.

 

Don't worry I'll to help you out.

 

Did you make any software or hardware changes on your tablet?

 

Have you tried charging your tablet using a different charger?

 

Please provide the product number of your tablet to assist you better.

 

Check if the pin inside the DC or charging port is bent or broken.

 

Since it is a hardware issue with your tablet. Please contact HP support for service options. And I'm not aware of the quotation to get your tablet fixed.

 

Link to contact HP.

 

 

If the solution provided worked for you, please mark accepted solution for this post.

 

Let me know if this helps!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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