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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-16-2017 08:11 AM

HP Recommended
Product: 10 GS2 2301
Operating System: Android 5.0 Lollipop

I drop my tablet while it was charging and now I can't conect the charger to the usb port. Thanks for any help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-16-2017 04:21 PM

HP Recommended

@cayenaroja

 

This is a great location to get assistance! I read your post and see that you dropped the HP tablet and USB port is broken. I would like to help you resolve this issue. 

 

Since this is a hardware issue.

I request you to contact HP Phone support for further assistance on this.

(Note: Since this is a accidental damage, there might be a charge)

 

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-16-2017 04:21 PM

HP Recommended

@cayenaroja

 

This is a great location to get assistance! I read your post and see that you dropped the HP tablet and USB port is broken. I would like to help you resolve this issue. 

 

Since this is a hardware issue.

I request you to contact HP Phone support for further assistance on this.

(Note: Since this is a accidental damage, there might be a charge)

 

Let me know how it goes.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No

‎04-19-2017 07:25 AM

HP Recommended

Thank you for your assistance, I'll followup on your suggestion.

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‎04-19-2017 01:13 PM

HP Recommended

@cayenaroja

 

Thanks for the reply.

 

Feel free to contact us in future if you need assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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