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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-01-2017 12:26 PM

HP Recommended
Product: hp 10
Hello. My tablet is stuck in endless reboot even after two factory resets. Please help!
Thank you in advance
1 REPLY 1

‎06-02-2017 02:20 PM

HP Recommended

Hi @rawcim,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from the post that you are having issues with the HP 10 tablet stuck in reboot. Don't worry I'll try my best to help you with this,

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

What is the Operating System installed on the tablet?

Was there any update/reset interrupted recently?

 

I suggest you have performed almost all the steps that are required for troubleshooting. I recommend you to reach out to HP phone support to explore the service options for your HP tablet. 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.

They will be happy to assist you immediately.

Keep me posted for any other assistance,

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

Regards,

Jeet_Singh
I am an HP Employee

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