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Message 1 of 4
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HP Slate 21 No recovery e3 mode, Fast boot mode only

HP Recommended
HP Slate 21 s100
Android 8.0 Oreo and older

Hi,

I've a problem with my HPslate 21 s100. It comes to fast boot mode every time after turning on.

I'd like to recover system, but it looks like all partitions/data have been wipe out, so there's no "Android system recovery 3e".

I can connect it to PC via USB A-A cable, drivers installed, my PC properly detect the HPSlate. I've tried to flash TWRP (oem device unlocked), all commands (below) gives no error on PC, and after reboot i should seen TWRP... but there's still the fastboot..

fastboot devices
fastboot flash recovery twrp.img

 Could You please help how to recover the original "recovery mode" or how to make the TWRP usable?

It's not in APX mode, so maybe there's still a hope.

Thanks for help.

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HP Support Agent
HP Support Agent
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Message 2 of 4
Flag Post
HP Recommended

@paweldaf Welcome to HP Community!

 

I understand that you are unable to perform the recovery.

 

Do not worry. I will try to fix the issue.

 

Please refer to the below link to perform recovery.

 

https://support.hp.com/in-en/document/c03915683

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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Message 3 of 4
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HP Recommended

Hi Praveen, that resolution doesn’t work because There’s no recovery partition. All data have been deleted. clicking „recovery” the only effect is a reboot. I’m looking for a way to bring the original recovery back or execute a custom recovery ex. Twrp.

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HP Support Agent
HP Support Agent
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Message 4 of 4
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@paweldaf 

 

Thank you for the update.

 

In that case, I would suggest you contact our phone support and check for the support option. They will help you.

 

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Have a nice day!!

 

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