09-19-2013 09:07 AM - edited 09-19-2013 09:12 AM
I have recently bought HP slate 7 android version 4.1.1.
When i connected it to my PC(Windows XP),it says that it has been connected to the PC.But my PC is not able to recognise it (device driver not successfully installed).This happens when i go for the media transfer option ,but the other image transfer option is working fine.Could some one please help me.
09-19-2013 09:31 AM
When you connect an Android device to a Windows 7 PC the only thing that is recognized by the PC is the external storage. That is because of the file system used by Andoid and it is Linux.
I am charging my Windows XP PC (my HP mini-210). When it charges up enough to connect to it I will be able to let you know how Windows XP sees an Android device. OK. Connecting my android device to the Windows XP mini required a driver for USB to be downloaded from Windows Update. My Android device is seen as usb mass storage.
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09-19-2013 06:37 PM
Hello Viv_C, Welcome to the HP Support Community.
When I connect my Slate7 to my wife's XP computer, I see both "Internal Storage" and "SD Card".
No drivers were necessary.
I have found toggling the "USB Computer Connection" from "Media Device (MTP)" to "Camera (PTP)" often makes the device appear correctly. I had to do this right now to see both sections of storage on the device.
This setting is found here:
Settings/Storage/Option icon in the top right corner (looks like 3 blocks stacked vertically)/USB computer connection.
Be sure to connect the Slate7 to a USB port on the computer itself, not a hub.
I connected mine, nothing happened. I unplugged it, changed the setting to Camera (PTP), and plugged back in. It showedup as a Camera, with the DCIM folders available.
I unplugged it, changed back to Media Device (MTP), plugged back into the computer and Voila! Both sections appeared.
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09-12-2014 12:58 AM
I have a Slate 7 Extreme 4407RA - doing all the steps listed above and in similar posts, ie unplugging and switching from MTP to PTP and back again, does NOT work!
The device is recognised as a camera which restricts what I can do or see but is not recognised as a USB device so that I can put files elsewhere on the tablet.
Not too impressed since I want to use it as an ereader.....
I was wondering if this is simply because I don't have an SD card in it so I tried the one out of my phone but it couldn't see that either.
I want a fix for this or the tablet is going to be returned.
Not being able to move files around except for pictures or by using bluetooth is a pain in the butt........