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Assalamualaikum Top Student
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Hp 10 g2 2301 tablet not dating Google fast

HP 10G2 2301 tablet
Android 5.0 - 5.1.1 Lollipop

My tablet is not updating following software. Google fast, Android webview and Google playbook. Not working properly and hang up frequently

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HP Support Agent
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@Assalamualaikum
Thank you for posting on the HP Support Community.

  • Are you getting storage error while updating the apps?
  • Did you check for a system software update?
  • Are these pre-installed apps on your device?

Once I have the information, I'll assist you further,
Keep me posted!

ECHO_LAKE
I am an HP Employee

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Assalamualaikum Top Student
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Hp 10 g2 2301 tablet not dating Google fast

No storage issue

Software checked updated one

All apps are already installed but problem is in updating following apps

Google fast, Google playbook and Android web view

Please resolve

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@Assalamualaikum
Have you tried signing out/in from google account? If not try signing out from Google account and sign in to check.

Have you tried installing other apps?

 

Keep me posted!

ECHO_LAKE
I am an HP Employee

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Assalamualaikum Top Student
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As advised butt in fact already tried by signing in/out but no +ve results. Also creating while loading new apps and stopped operation and stopped application.

Please check online.

 

Regards

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@Assalamualaikum
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Assalamualaikum Top Student
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I am failedd to understand this sort of help because. When I go to your given linkk, they again ask for complete details and in the last if you contact over phone then fee will be charged or asko  to communitto, which I am already doing.

Is it the service standard, is there anyone in HP to lookafter your product users and if your product  not working then  implied that you should help them for the resolution. It's really perturbed me such customer services in a company like HP.

I would again request HP authorities to please looking and help me in resolving issue. Because I am a regular HP products users and getting ferrustated with this sort of support.

Hoping for prompt favorable response and action.

 

 

 

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@Assalamualaikum
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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