I cannot print from my galaxy 8+ anymore.

[lebo15219]

this is a galaxy 8s+ phone.  For some strange reason, I can no longer print from my phone.

I go to the HP print and it says that the printer isn't available right now.  Actually, the listing of the printer on the print page is not even highlighted.

[Betty0610]

@lebo15219

Welcome to the HP Support Community.

To help you further with this, let us know the Printer name.

Thanks!

[lebo15219]

Thank-you.  The printer is a HP Officejet 4360.

[KhyPlays]

Are there any error messges or flashing lights?  Running the diagnostics athttp://www.hp.com/go/tools may help resolve the issue.  Download and run the "Print and Scan Doctor".

KhyPlays,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"----------V

[HankLe]

HP 4630 Officejet, it will print from my desk top OK but not from smartphone

[HankLe]

 it will print from my desk top OK but not from smartphone

[KhyPlays]

were you using an app to print in the past?

[lebo15219]

I was able previously. But now I cannot. Is there something on the printer setting that I am not doing correctly? Thank-you 

[lebo15219]

Me too!