07-18-2014 10:44 PM
Well after putting my SIM Card it automatically installed the old APN information, now after calling my provider he gave me the new information but after I clicked Add New APN and putting all the info I couldn't find a save button.
I tried hitting the Home button but the APN becomes unselectable, tried hitting everywhere randomly but it cancels my modification.
What to do now ? I updated my software yesterday as soon as I got this Tablet
Additional Info : My Device is HP Slate 10 HD
07-21-2014 10:50 AM
There is no save.
I just used the back button and all the setting for APN that I updated were there, so I guess its auto saved.
You may want to be sure that if you created a new one, then you are using the new one by selecting it.
If you edited the old one, then there should be nothing else to do.
I have done this on my slate 6 now about 10 times with no issues.
07-22-2014 02:49 AM
It sounds like you are doing the right thing.
Can you send me screen shots of the APN list and the APN settings screem.
Where are you based and which carrier are you tryingt to connect with ?
Between us, we can figurer this out.
07-23-2014 01:57 AM
I have a slate 6 and i have not seen this problem.
I am wondering if your slate is locked to a carrier and that is why you can not change it.
On my slate I can edit the one that shows or add a new one and select it.
If you try another SIM from a competitor carrier, you can at least see if the APN settings change or stay with the original carrier.
The other thing, I would think about is trying a firware restore with a different firware from your current one to see if the APN options come back.
09-29-2014 04:45 PM
Hi @mac42nickles , welcome to the HP Forums. I understand you are trying to save your APN settings. There is no 'save' button. If your device is able to use the APN settings, the act of going 'back' should save the settings.
I work on behalf of HP
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