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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Galaxy Tab S2
Android 7.0 - 7.1.2 Nougat

Hello, I'm trying to print a document with contains background images on a Samsung Galaxy tab S2. The browser used is Chrome, printing to an HP printer using the HP Service Plugin. On a desktop it's very easy find the option which enables the printing of background images, but I haven't been able to locate the option on the Android os.

 

Any advice how I can the background images to print?

 

Best regards,

Marcel

1 REPLY 1
HP Recommended

@Margoye

 

Welcome to HP support community.

 

Did you try to print from a different browser if you have on the phone ?

 

Meanwhile:

Update the HP Print Service Plugin

  1. Confirm your Android device is connected to the same network as your printer, or that Wi-Fi Direct on your printer and Android device is enabled.

  2. On your Android device, install or update the HP Print Service Plugin (in English) from the Google Play Store.

  3. Once the installation or update is complete, choose your Android device to turn on the plugin:

    • Android 7 (Nougat) and later devices: The HP Print Service Plugin turns on automatically after installation. Continue with these steps.

  4. Turn off any other print service plugins, if necessary.

Your Android device is now ready to print using the HP Print Service Plugin.

 

You can refer this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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