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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-01-2017 09:07 PM - edited ‎06-01-2017 09:08 PM

HP Recommended
Product: Slate 10 Plus AU00F6J
Operating System: Android 4.4 KitKat

 friend owns a house slate 10 plus which is soft brick I would very much love a stock rom to help fix his tablet it would be a great help if possible

5 REPLIES 5

‎06-03-2017 09:11 AM

HP Recommended

Greetings @Alexhupp,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are looking to reimage the HP Slate, not to worry, I will be glad to help. 

Have you checked for the image on the HP Website.?

Not to worry I will be glad to help. 

 

Request you visit www.hp.com/drivers and enter the model number of the tablet to find the image for your tablet. 

Please refer to this HP Article for assistance in resetting the tablet. 

 

Let me know if this helped. 

Chimney_83
I am an HP Employee

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‎06-03-2017 10:00 AM

HP Recommended

It's not getting into up as my friend was updating it and I can only really get into recovery I tried the update.zip but it didn't recognize some file and didn't work I don't know how to get into boot loader as I want to fast boot the normal/custom os

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‎06-03-2017 10:14 AM

HP Recommended

Thanks for the reply and trying the suggested steps in the article. Request you contact our phone support for the service options available. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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‎06-03-2017 10:17 AM

HP Recommended

K I don't have a phone or tablet with data and phone number but I'll try

 

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‎06-03-2017 11:26 AM

HP Recommended

Thanks for the reply, please do contact our phone support in our free time and let me know how it goes. 

Chimney_83
I am an HP Employee

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