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Tablet freezes on hp logo

Hp 10 2101 tablet

When i turn the tablet on it freezes up at the hp logo with streaming lines page. The lines continue to stream. I have done the power bottom and volume up button and have wiped data and reboot and it still freezes on that page.

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HP Support Agent
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Message 2 of 2
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Tablet freezes on hp logo

@Squeeze8892

 

Appreciate all your time and efforts!

 

This is a hardware issue, I would personally suggest you contact our HP Support. 

 

Click here: www.hp.com/contacthp/

 

Keep me posted on further assistance. Hope that helps! 

Thank you for joining the HP Community.

Have a great day ahead!

Raj1788
I am an HP Employee 

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