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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-03-2017 12:55 PM

HP Recommended
Product: HP 10 2101
Operating System: Android 4.4 KitKat

 My tablet is not holding a charge as  long as it had and it being very finiky  about  accepting the charge.

  do I need a replacement battery? or is the charging port worn out?

  any help?

 

3 REPLIES 3

‎07-03-2017 01:45 PM

HP Recommended

@margaretrose

 

I can't say what is the cause, I need to PHYSICALLY look at the machine to be able to tell. Please try the battery first. The following manual shows your part number and how to replace battery from page 16

 

             http://h10032.www1.hp.com/ctg/Manual/c04400055.pdf

 

Regards.

BH
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‎07-03-2017 02:40 PM

HP Recommended

I WAS willing to remove and replace the battery, BUT   directions call for un soldering and re soldering. above my  expertise.

 can you recommend someone to do that for me?

 

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‎09-01-2018 08:10 PM

HP Recommended

 

 

 have replaced the battery , but still at 3% and not charging. whar else can it be?

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