Best of The Month - September '13


We want to start the month by thanking all of our volunteer Experts for their continuous contribution to the community. Without their consistent help, our community wouldn’t be where it is today and our fellow community members wouldn’t have their millions of questions addressed so efficiently.


In September, approximately 5.5 million people visited our Forum in need of product help and support. Our Experts took it upon themselves to assist these visitors with much success!   


We wanted to extend our gratitude to all of the Experts for their contributions and we want to specifically recognize two Experts for their superlative participation in the Community this month.


Our Top Contributor for September is:


Paul has been a  community member for more than 3 years!  Since the very beginning, he has been a consistent presence on our Forum leaderboards. This month he replied to 950 posts and solved 104 of these. He received kudos from 129 people as a thanks for the help he provided.


We can’t appreciate him enough for his humble and dedicated contributions to our Community. Not a week goes by without seeing Paul on our top contributor list! Community users who have been helped by him share our feelings of appreciation and thanks, as you can see in the post below.




For September, our Best of the Month title goes to:


WyreNut is passionate about the help he provides in the Community and is always looking at ways he can help us improve and evolve our Forum experience.  He always has well thought out feedback for both users and Experts alike with a keen ability to provide feedback on changes that would benefit the entire community.


His active participation in Forum doesn’t just end there. He helps with early identification of issues and resolutions and pushes us to evolve our product support. In addition to this, he has a sharp sense of humor and positive nature which we see in so many of his posts and replies!   As a peer of his stated, ”WyreNut is a hero!”  


Here is a post that shows in simple words, what we wanted to say to him as well;



Be with us on this blog every month, as we will be sharing more such stories behind the real pillars of our Community.


Thank you and have a great day. 


BrendaW Student
| ‎10-01-2013 04:08 PM

Is there another site that can help answer my questions?  Thank you!

| ‎10-03-2013 05:53 PM

nice Smiley Happy

byronames Student
| ‎10-16-2013 02:58 PM

How do I install Family Tree Maker 2014 ?? Any suggestions PLEASE. Running Windows 7 Home Premium.

ClaudioNZD Student
| ‎11-01-2013 06:13 AM

I need to disclose bought a battery for my hp, I paid but never received! it is a 3 months ago I would like someone here to help me dilvulgar this website

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation