Bluetooth issue

[AJAYSPC]

My laptop is hp pavilion 15-eg2xx has the Bluetooth is not detecting 

[Max3Aj]

@AJAYSPC, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're having trouble with your Bluetooth! Here are a few steps you can try to resolve the issue:

Check Bluetooth Settings:

• Ensure Bluetooth is turned on. Go to Settings > Devices > Bluetooth & other devices and make sure Bluetooth is enabled.

Restart Bluetooth Service:

• Press Windows + R, type services.msc, and press Enter.
• Find Bluetooth Support Service, right-click, and select Restart.

Update Bluetooth Driver:

• Open Device Manager (right-click the Start button and select Device Manager).
• Expand the Bluetooth category.
• Right-click your Bluetooth device (e.g., Qualcomm Atheros or Generic Bluetooth adapter) and select Update driver.
• Choose Search automatically for updated driver software.

Uninstall and Reinstall Bluetooth Driver:

• In Device Manager, right-click your Bluetooth device and select Uninstall device.
• Check the box to delete the driver software for this device.
• Restart your laptop. Windows should automatically reinstall the driver.

Run Bluetooth Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Select Bluetooth and run the troubleshooter.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support