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HP Recommended

I have checked all the Windows Mic Settings, re-installed the drivers, and Lens, yet with my mic less than 2 inches from my mouth it doesn't go past 9% when speaking at a normal volume with the Windows Microphone test.  Yet somehow my **bleep**ing webcam mic from 2005 can pick me up to 80% from 1.5 feet away.  Anyone have any suggestions, or is this just a bunk **bleep**ing headset?

3 REPLIES 3
HP Recommended

Hello @OsiriS ,

 

Welcome to the Poly Community.

 

First of all, can we keep the tone in the official Poly community professional and avoid swearing and expect a reply?

 

The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Oh ok, great, this reply reply actually made the situation much much much worse, thanks!

HP Recommended

This topic is closed as we do not tolerate swearing and the user is banned

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.