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Locked

‎04-15-2023 06:32 AM

HP Recommended

Hello, 

Would you have the firmaware for PID 0159 ? 

 

Thanks, 

Regards, 

Kevin

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‎05-18-2023 09:25 AM

HP Recommended

Why is there no solution to a well known problem?

 

I also have the same problem and support seems very much not interested.

 

Now that HP is in the mix it will probably get kicked to the curb.

 

Device Model Voyager 6200 Series Serial Number S/NFKCJGV Software Version 706 Product ID 0x0159 Last Connected May 15, 2023, 8:19:00 PM

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‎05-18-2023 10:28 AM

HP Recommended

Hello @RickM813 ,

 

Welcome to the Poly Community.

 

Posting in this community does not automatically raise a ticket.

 

The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎05-31-2023 04:00 AM

HP Recommended

Can somebody help me with the steps to downgrade the software of this headset?  I had downloaded the software but don’t know how the install the same.

1 person found this reply helpful
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