10-05-2023 06:19 PM
I have a Voyager Free 60+.
And I find that there are a New firmware V5039 was released.
So I use Poly Lens to upgrade my headset on Windows 11.
But it just show my version is V5037 and no update notification pop up.
Anyone upgraded to the V5039?
11-03-2023 07:57 PM
Thanks for using the HP Support Community.
When using the Poly Lens Desktop App, ensure the following:
1. BT700 is plugged in - this will update the earbuds
2. USB to Charge case - this will update the Charge case
You can try using the Poly Lens app (Mobile) to update the earbuds. This resource will be useful:
For more Poly Voyager Free 60|60+ UC earbuds resources :
Hope that helps!