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The Poly Headsets Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎09-11-2023 04:15 PM

HP Recommended
Operating System: Other

Hello,

I have a problem reporting a fault with my Plantronics Voyager Legend headset. In July last year, I was sent a new handset, but unfortunately it broke. Hangs up on the phone, callers can't hear me and interrupts conversations. Additionally, the rubber battery cover swollen and cracked. Unfortunately, the handset's serial number does not want to be included in the warranty claim. I would like to ask for help in this matter.
Best regards, Tylicki Tomasz

Tags (1)
1 REPLY 1

‎09-12-2023 12:59 AM

HP Recommended

Hello @tomiwolt ,

 

welcome to the HP Poly community.

 

You have posted in an incorrect section and a volunteer has moved your post. It has been moved to a section more suitable for your request

 

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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