markberger.finance@**bleep**.com

[mark32922]

my device is not conected with my program at my computer poly lense 

[M_Salman]

Hello @mark32922, Welcome to the HP Poly Support Community.

Thanks for reaching out about your query regarding the Poly device.

We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!

To help us get started on resolving your issue, could you please let me know the make and model of the Poly device so that I can assist you further?

Take care and have an amazing day!

If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.

Regards,

Salman

[M_Salman]

Hi  @mark32922 , 
 

I hope this message finds you well. 

To help us get started on resolving your issue, could you please let me know the make and model of the Poly device so that I can assist you further?

We are here to assist you and provide any necessary support.

Regards,

Salman

[M_Salman]

Hi  @mark32922 , 
 

I hope this message finds you well. 

To help us get started on resolving your issue, could you please let me know the make and model of the Poly device so that I can assist you further?

We are here to assist you and provide any necessary support.

Regards,

Salman

[M_Salman]

@mark32922,

Hope you're rocking an amazing day! Since we haven't heard from you yet, we will be archiving this case for now; however, you can respond to the same thread to continue the conversation. 

If you need any more help or just want to say hi, we're here for you - just a message away!

Take care, and stay fantastic!

Regards,

Salman