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‎04-02-2025 10:26 AM

HP Recommended
Operating System: Microsoft Windows 11

unable to connect poly lens earbuds to HP x360 ENVY inspite of downloading poly lens desktop app. 

1 REPLY 1

‎04-02-2025 11:01 AM

HP Recommended

Hi @vg020425, Welcome to Poly HP Support Community.  

Sorry to hear about the issue you're facing with your earbuds. Could you kindly confirm the earbud's name and model? This will help me assist you more effectively.
 

If you wish to contact our support team, you can reach HP Support by clicking the following link:

 

https://support.hp.com/us-en/poly

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or if it solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman

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