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The Poly Headsets Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
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‎08-08-2023 02:11 PM

HP Recommended

my headset speaker not working after the software update

3 REPLIES 3

‎08-08-2023 02:47 PM

HP Recommended

Hello mustafa_raza, welcome to the HP Poly community.
Could you please provide us the headset details so that we can assist you better?

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‎08-30-2023 09:18 AM

HP Recommended

Hi Team, I've a Voyager Legend, everything is working fine less the speaker, what could be the solution for this issue.

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‎08-30-2023 10:20 AM

HP Recommended

Thank you for the update. 
1. Please check with any other PC and mobile phone. 
2. Please install the Plantronics Hub application and check for firmware updates and update them.
3. Please restore the settings to default on the Plantronics Hub application and switch off and switch on the headset to save the changes done on the application. 

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.