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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Voyager 5220 UC

I have 2 Voyager 5220 that will not charge.  I am trying to get them exchanged under the warranty but when I entered the SN # It shows a cable and not the headset.  

1 REPLY 1
HP Recommended

Hello @Kevin1162 ,


Welcome to the HP community.


Unfortunately, Your post does not contain the currently used Software version for the HP Poly product or the Partner application you are using.

 

This is important especially in the future when someone finds this post in days, months, or years to come.

 

I would suggest contacting our support organization in your region via Phone or Chat. Details on how to contact us are in my signature


Best regards


Steffen Baier

 

 

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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