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rkpsrv
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ноутбук 15-ra047ur ]edit]

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Добрый день. В сервис обратился клиент с этим изделием. Вопрос - механическое повреждение петли экрана. Клиент настаивает на гарантийном обслуживании этого изделия. Фото прилагаю. 20190712_114142.jpg20190712_114150.jpg20190712_114207.jpg

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@rkpsrv

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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rkpsrv
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Good day. The service asked the client with this indication. The question is mechanical damage to the screen hinge. Customer insists on warranty service for this product. Attaching photo.

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@rkpsrv

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

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