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11-27-2018 05:16 AM
Operating System: Microsoft Windows 8.1 (64-bit)
Good morning I have a 15-AYO78NR that has been slow and hang since day 1. I have reinstralled the OS so it is back to factory image , It takes almost 4 min to boot the the desk top , hangs imposable to use. I have notice that the power light is not on, could this be an board issue?
1 REPLY 1
11-28-2018 01:46 AM
Try performing HP hardware diagnostics on the system. You can try the fast test. It could be a hard drive problem. Look at the link below under the heading "performing tests when Windows does not start". Let me know the results.
To significantly enhance the performance of the PC you should also consider replacing the hard drive with a 2.5" SATA3 SSD such as the 2.5" Samsung 860evo.
Let me know,
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