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ret2000N_Sub-
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Message 1 of 2
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15-AYO78NR

HP Recommended
15-AYO78NR
Microsoft Windows 8.1 (64-bit)

Good morning I have a 15-AYO78NR  that has been slow and hang since day 1. I have reinstralled the OS so it is back to factory image , It takes almost 4 min to boot the the desk top , hangs  imposable to use. I have notice that the power light is not on, could this be an board issue?

1 REPLY 1
iomare
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Message 2 of 2
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HP Recommended

Hi,

Try performing HP hardware diagnostics on the system. You can try the fast test. It could be a hard drive problem. Look at the link below under the heading "performing tests when Windows does not start". Let me know the results.

To significantly enhance the performance of the PC you should also consider replacing the hard drive with a 2.5" SATA3 SSD such as the 2.5" Samsung 860evo.

https://support.hp.com/lt-en/document/c03467259

 

Let me know,

David

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