15s-fq2505TU

[affanali]

Salaam All Experts I recently bought 15s-fq2505TU fulfilled years long dream yere passed finally I was able to buy a new brand laptop on 23 Dec 2023 and I have only used it for like maybe 8 hours since then in some sessions only but the battery timing is worse its only giving 2 hours backup it should be giving 12 hours plus backup and at least 8 hours please help me 😭 it's my hard earned money I bought first time HP please don't do that

[Jupitero]

Hello.

Battery life is dependent on your laptop's power draw and the battery condition. Two hours sounds like you are mining bitcoins or doing something else that heavily taxes the computer - or your battery has degraded greatly.

The specification page for your laptop does not mention anything close to 12 hours. Your expectations are unrealistic.

In any case, HP has measured the 9h15min runtime on the specs page with all possible energy saving methods, dimmed screen, wireless radios off and of course the CPU idling except for the video playing part, and the video was probably selected as something optimal for the Intel GPU to decode.

Run the HP Support Assistant and click Battery on the dashboard. The battery age tells when the battery was manufactured - perhaps your laptop was on the reseller's shelf for couple of years in suboptimal conditions and it was aged badly? You can also let the Support Assistant check the battery status. if it's anything other than "Normal", you should have it replaced under warranty.