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Locked

‎11-15-2022 06:25 AM

HP Recommended
Product: HP EliteBook 820 G3 Base Model Notebook PC
Operating System: Microsoft Windows 11

How is this not covered under the battery recall? HP keeps closing my support cases and refusing to replace this battery that gotten big enough before I noticed it to create a "wave" across the touchpad and keyboard. I found a post where HP says that these batteries will not explode or leak. THAT IS NOT TRUE. We have replaced hundreds of them from Dell and HP under the recall from a couple of years back. Trust me, they come completely apart and LEAK and damage the computer. Not in all cases, but they do.

 

This is a manufacturers defect and consumers should NOT be responsible for replacing these batteries.

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my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.