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‎06-06-2019 09:42 AM

HP Recommended
Product: 830 G5

We have recently supplied a 830 G5 with a 45W Power Supply and a USB-C Docking Solution which ships with a 90W power supply.  Customer has mentioned that the connections are similar looking and are concerned if they put the 90W power supply into the laptop in error.

Can someone please advise if there should be any issues if a mix up of the 2 different power supplies happen.

Thanks

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-06-2019 10:25 AM

HP Recommended

Hi,

It is not a problem as the Voltage is the same. So even if the W is higher, the computer will only use the power needed.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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1 REPLY 1

‎06-06-2019 10:25 AM

HP Recommended

Hi,

It is not a problem as the Voltage is the same. So even if the W is higher, the computer will only use the power needed.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Tags (1)
Was this reply helpful? Yes No
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