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‎06-21-2022 02:36 PM

HP Recommended
Product: HP Spectre x360 - 13-aw0023dx

Does anyone have contact information? I HAD two open cases with a NEW HP Sprectre that burst open due to battery expansion...they said they were sending replacements over a year ago and NOTHING has been received. I am stuck on an old laptop nearing death waiting for parts to use the "NEW" but now out of warranty laptop.

Category:
1 REPLY 1

‎06-21-2022 03:35 PM

HP Recommended

Hello @siestac 

 

Please contact HP

You will need to provide proof of purchase (invoice).

https://support.hp.com/

 

The community cannot help you, sorry.

 

best regards

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